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Global Data Collection

Cross-Tab's Research Operations Management (ROM) services are designed to relieve companies from the time-consuming hassles involved in managing the multi-step complexities in market research operations. Using this model, you provide the research design and end client management, while our team manages all operational aspects of the project from scripting to reporting. We provide a one-stop solution that enhances quality and turnaround time and provides cost efficiencies.


Our ROM model allows you to scale your business quickly without burdensome overhead. A number of research organizations/department already successfully use this model, whereby Cross-Tab focuses on best-in-class operations and they are able to concentrate on research design and delivering impactful business insights.

The key services performed by our team include:

  • Localizing and translating the final questionnaire
  • Survey programming and hosting
  • Sample procurement
  • Managing Online or CATI fieldwork including quota achievement and survey fulfillment
  • Data processing and analytics
  • Reporting survey results in any relevant format