The Research Operations Management (ROM) services are designed to relieve our clients from the time-consuming hassles involved in survey preparation, fielding, tabbing, and reporting. The client provides the research design and end client management, while the Cross-Tab team manages all operational aspects of the project from scripting to reporting. We provide a one-stop solution that saves you time and money.
In other words, once a Cross-Tab project manager receives the final questionnaire and research design from the client; our teams close the rest of the loop (keeping you in the picture at critical points). Services performed by Cross-Tab include:
Localizing and translating the final questionnaire, if required
Reporting survey results in PowerPoint, Excel, or Word formats
Cross-Tab's ROM model allows you to scale your business quickly without burdensome overheads. A number of global online market research companies have successfully outsourced their research operations to Cross-Tab while they focus on the client engagement and consultation part of the business. Cross-Tab backs them with the operational capabilities and scale of larger companies, enabling them to offer a full suite of global research services to their clients.
