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CATI Interviewing India “Using computers to automate the key activities
of a telephone interviewing facility”
market research solutions
CATI

We provide CATI-based research services across key Indian cities and regular phone-based services across the country. To global clients, we provide cost-effective CATI services for conducting interviews in English speaking countries from India. Cross-Tab's CATI survey engine supports all question types, tabulates results in real time and provides the client access to a password protected area to view the results.

Specifically we can provide the following:
Questionnaire authoring and administration
Direct data and label exporting to analysis systems like SPSS, Excel, Quantum etc.
Data coding and editing
Password protected area to view the results online
24X7 Inbound & Outbound calling
Sample and call management
Quota control and call disposition monitoring
Interviewer monitoring and rating
Trained and accent neutral English-speaking interviewers
Manual dialing and/or Predictive dialing
Sound playing and voice-capture open-end recording
Sample, quota, callback, disposition and productivity reporting
Contact Center

Our Contact Center partner is a leading multi-location Call Centre providing services to global companies. They provide relevant Voice and Data-based services to clients, with particular focus on the US, UK and Indian markets.

Services
Market Research Solutions
Panel Research
CATI
  Internal Database Research  
RAWI
  Online MR Suite  
  Face-to-Face  
  Focus Groups  
  Case Studies  
  Cross–Tab Edge  
Outsourcing Solutions
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