Cross-Tab has built state of art focus group facility at its operations center in Bangalore, India. The facility is equipped with one-way mirror for easy viewing and with upscale audiovisual gadgets for recording. In addition to our in-house facility we conduct focus groups in all major cities in India. When focus groups are run by associate agencies or third parties, moderators are trained in our specific methods. Considerable care is given to selecting moderators who can most easily win a rapport with participants.