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Systems and Processes

Cross-Tab strives to provide its clients with unparalleled service and quality. The ability to be your extended enterprise staffed with experienced professionals was developed out of an uncompromising focus on systems and processes.

Cross-Tab's Optimizer Suite is the new operating system for market research. It transforms market research operations through high end automation, reporting and data management bringing benefits of cost, speed and accuracy to the user. Click here to know more.

Cross-Tab has always been focused on high quality and has a strong quality management system in place which is rigorously implemented and routinely audited. Cross-Tab's data security systems have been approved for ISO 27001:2005 certification by RINA. Cross-Tab is also ISO 20252 certified for conducting quality market research processes.

Additionally, we have a culture of continuous process improvement for better quality and productivity. We have been able to provide demonstrated process efficiencies to client engagements over a period of time through six sigma and other methodologies.