Current Openings
| We currently require people with the following skill sets: |
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| Role: |
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Manage CATI / face to face projects from end-to-end by: defining project scope, developing detailed project plans and milestones, managing and escalating project risks. |
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Set up and implement new and on-going projects. Provide timely status reports, project analysis and recommendations. Proactively identify project risks and develop risk mitigation plans |
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Ensure that projects are delivered on time, on budget and meet the client's requirements. Perform all other duties necessary for successful project completion. |
| Requirement: |
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Graduate / Post Graduate with 3 - 5 years experience of project management in the market research or MR BPO industry. |
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Experience in a CATI center as a Team Leader / Team Manager is a must. |
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Proven ability to simultaneously manage multiple complex projects. |
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Experience with project management methodologies. |
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Strong project management skills, ability to drive and motivate self and others to desired results. |
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Excellent written and oral communication skills. |
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Solid know - how on online market research process. |
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Experience in handling international clients / projects. |
| Location: |
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Mumbai, India. |
| Work Timings: |
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Rotational Shits only, no regular shifts. The company deals majorly with international clients, hence the incumbent must be open to work in night shifts.
Willing to Travel within India (if required) |
| Dated: |
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19th April 2010 |
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| Role: |
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The incumbent would be required to manage the IT infrastructure, trouble shoot & enhance the existing systems to keep pace with the growth of the company. |
| Requirement: |
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1 - 2 years of experience in System Administration, Network and Database Management. |
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An experience with Market Research / KPO industry and working on "thin client" would be an added advantage. |
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Knowledge about LAN / WAN implementations and management services, firewalls /routers are must. |
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Should be able to manage Windows system administration, Web / Mail servers. |
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Graduate / Diploma holders from reputed IT institutes. |
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Excellent communication skills. |
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Problem - solvers and be able to Troubleshoot and fix all network related issues. |
| Location: |
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Mumbai, India. |
| Work Timings: |
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Candidates should be willing to work in shifts. |
| Dated: |
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19th April 2010 |
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| Role: |
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We are looking for a strong market research professional with experience in managing large scale quantitative studies as well as strategic projects utilizing primary and secondary market research. |
| Key Responsibilities: |
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Partner with client to direct market research programs that are consistent with strategic and tactical business objectives and in line with program budgets and timelines. |
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Add value to the business by interpreting market research findings and providing clear actionable recommendations. |
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Direct India based project team in conducting additional primary and secondary research requests. |
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Manage research related vendor relationships. |
| Requirement: |
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Bachelor’s Degree with 5+ years of managing large scale Market Research projects / programs. |
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Vendor and client experience preferred. |
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Ability to think strategically and assess key client / business issues being addressed through research. |
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Strong analytic, communication, leadership and interpersonal skills required for synthesis of data and interpretation of research results. |
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Expertise and interest in technology preferred. Experience working within a global business highly desired. |
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Ability to interface well with all levels of the organization, partnering well across all geographies and functions. |
| Location: |
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Seattle, WA. |
| Work Timings: |
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Flexible. |
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| Role: |
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Senior Data Analyst / Data Analyst. |
| Key Responsibilities: |
| Data Comprehension: |
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Understand what types of analyses is appropriate for specific data elements or sets of data elements. |
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Understand the business / research question and accurately determine which data elements would be appropriate for inclusion in analysis and what type of analysis would be appropriate for addressing the business / research question. |
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Proactively propose analytical approaches to help address business/research questions. |
| Data Processing / Analytics: |
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Manipulate data using cross-tabulation programs, statistical packages, Microsoft Excel, and / or other database applications to produce appropriate and accurate analyses as required. |
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Work with cross-tabulation software to develop appropriate banners, filters, new variables, etc. to produce data tables that can provide answers to business / research objectives - by either using point-and-click interfaces or by writing programming logic. |
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Work with data in Microsoft Excel formats to conduct appropriate tabulation and statistical analysis, including pivot tables to address business / research questions. |
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Work with statistical packages to conduct basic bi-variate and advanced multi-variate analyses to address business / research questions. |
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Identify appropriate data sub-sets or segments from larger parent databases for segment-based analytics. |
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Develop expertise in proprietary databases and syndicated data sources to pull data accurately as needed to answer business / research questions. |
| Tools and Techniques: |
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Expert level experience with Microsoft Excel and Pivot Tables. |
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Solid experience in working with cross-tabulation packages such as WinCross , SPSS. |
| Requirement: |
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Graduate / Post Graduate with 2 - 3 years of experience in Market Research companies. |
| Location: |
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Bangalore, India. |
| Reporting line: |
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Manager - Data Analysis. |
| Work Timings: |
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Regular Day Shift. |
| Dated: |
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16th Feb 2010 |
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| Role: |
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The incumbent would be responsible for growing and managing part of Cross-Tab's business from research and consulting firms. |
| Location: |
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Chicago, US. |
| Desired Profile: |
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Minimum 3 years of Sales / Account management experience in Market Research services / online panel. |
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Strong exposure to pharmaceutical market research domain. |
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Good understanding of research operations and data collection methodologies. |
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Ability to consult with clients on research techniques and methodologies. |
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Ability to build new accounts and deepen ongoing relationships through consultative account management and project management. |
| Dated: |
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4th Feb 2010 |
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| Role: |
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The Director / VP Projects will be required to manage Cross-Tab’s data collection operations. |
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He / She will be responsible for refining and managing Cross-Tab's quality systems for its data collection work and provide appropriate training to the India based project teams. |
| Location: |
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Any major city in US. |
| Desired Profile: |
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Minimum of ten years experience in the market research industry. |
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The ideal candidate would have strong experience on the supplier side of market research. |
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Expertise in market research operations and data collection methodologies, use of tools and sampling techniques. |
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Strong understanding of online and CATI research. |
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Experience in working with offshore partners, especially in India. |
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Strong understanding of market research concepts, ability to consult with clients on research techniques and methodologies. |
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Strong network of contacts and credibility within the industry. |
| Dated: |
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4th Feb 2010 |
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| Job Role : |
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Our analyst positions will help design and create feedback loops to steer marketing campaign execution by using past marketing data, third party data sets and customer survey data. Collect and use data from various sources and systems to obtain key data metrics, and compile these into both standard (daily, weekly, monthly, and quarterly) and ad hoc reports as needed. |
| Key Responsibilities: |
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Act as the lead for the offshore team interpreting needs and requirements from Redmond and properly delegating workload to other analysts |
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End-to-end management of offshore workload |
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Build out data requirements and reports to identify trends and perform variance analysis against planned marketing goals and objectives. |
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Customer segment analysis: helping drive rigor of evaluating the movement in behavior of our users and turning this into a discipline where we are reacting to recommendations within our marketing campaigns |
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Campaign/Marketing lift analysis on our tests: A/B & Multivariate |
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Monthly key insights & analysis delivered in the form of a narrative tied to our causal framework |
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Work with large datasets to provide customer behavioral analysis, report on key metrics and actionable trend information, generate reports from various internal data sources and make sure that internal business partners have the information necessary to make informed business and marketing decisions |
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Interface with GUI based reporting systems, web analytic tools such as Omniture and Atlas, and any experience with SQL a plus |
| Requirement: |
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5-6 years of post-Bachelor’s experience (or 3-4 post Masters) in reporting and analysis role |
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Experience with either directly managing resources or disciplined Project Management in cross-functional environment |
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Bachelor’s degree or equivalent experience in marketing, mathematics, statistics or other related fields with emphasis in quantitative methods preferred |
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Expert at Excel and PowerPoint |
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Knowledge of the terminology and mechanics of the online advertising industry |
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Experience with web analytic tools such as Web Trends and Omniture |
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Experience in experimental test design with functional knowledge of statistical concepts such as t-tests, A/B testing, segmentation and sample sizing |
| Location: |
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Bangalore, India |
| Reporting line: |
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Will closely working with Redmond manager of the Microsoft marketing team at US, with dotted line reporting to the Microsoft Operations Manager at Cross-Tab in Bangalore. |
| Work Timings: |
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As per the client’s requirement |
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You can apply by mailing your resume to careers@cross-tab.com
Don't forget to mention the post in the e-mail subject line.
You can call us at +91-22-4068 2822 (for Mumbai) and +91-80-4178 5800 (for Bangalore) |
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